FAQ

Shipping

How much does shipping cost?

Shipping is included in the cost of each item, so you will not need to pay anything extra.

How long will I have to wait for my order to arrive?

You should receive your order within 5 working days. If your order will take longer than expected to arrive, we will let you know via email.

My order still hasn't arrived - what do I do?

If you placed an order more than 2 weeks ago, head over to the Contact Us page and send us an email. We will respond within 24 hours and arrange for a replacement to be sent out.

What is your exchange/refunds policy?

We’re very proud of the products we sell and aim for complete customer satisfaction, so if you are not happy with your item(s), we will exchange or refund free of charge. For more information, head to our Exchange/Refunds Policy page.

Shop

What forms of payment do you accept?

We accept Paypal, Visa, Maestro and Visa Debit. If you choose to pay via Paypal, you can also pay  with American Express.

Is your site secure?

Yes, payments are processed via the highest possible level of card data security (PCI DSS Level 1 compliant). During checkout your details are collected securely using 128 bit SSL technology – meaning all data is encrypted. Just look for the padlock image in the address bar.

Products

Who designs your products?

All clothing, cards and posters are designed by our in-house designers at The Global Group.

Where are your products printed?

We have our own print production facility so all items are designed and printed in-house meaning we can ensure the highest standards of quality.

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